Volume Brands International

Warranty Information

If your product arrived damaged from a retailer, please contact them directly to address your issue.
Please read below for complete warranty information.

GLAD WASTE BINS FIVE (5) YEAR LIMITED WARRANTY – For Stainless Steel Step Cans

We warrant your Glad trash can to be free of defects in material or workmanship for five years.  The following are not covered by the warranty:  Products purchased from an unauthorized retailer, such as, but not limited to, third-party sellers on eBay, Amazon marketplace, etc.  Damage to the product from accidents, misuse, normal wear, or non-home use is excluded. The warranty period begins from the date of purchase as shown on the proof of purchase. The proof of purchase, invoice, or receipt must show the purchase date and the name of the retailer where the product was purchased. In the unlikely event that your product becomes defective, a repair or replacement will be provided at our discretion. Please send the defective product to our Consumer Services address below.

GLAD WASTE BINS TWO (2) YEAR LIMITED WARRANTY – For Motion Sensor and Plastic Step Cans

We warrant your Glad trash can to be free of defects in material or workmanship for two years.  The following are not covered by the warranty:  Products purchased from an unauthorized retailer, such as, but not limited to, third-party sellers on eBay, Amazon marketplace, etc.  Damage to the product from accidents, misuse, normal wear, or non-home use is excluded. The warranty period begins from the date of purchase as shown on the proof of purchase. The proof of purchase, invoice, or receipt must show the purchase date and the name of the retailer where the product was purchased. In the unlikely event that your product becomes defective, a repair or replacement will be provided at our discretion. Please send the defective product to our Consumer Services address below.

GLAD PREMIUM NON-STICK BAKEWARE

LIMITED LIFETIME WARRANTY

We warrant your pan to be free of defects in material or workmanship for the life of your product. Damage to the product from accidents, misuse, overheating, normal wear or non-home use are excluded. In the unlikely event that your product becomes defective a repair or replacement will be provided at our discretion. Please send the defective product to our Consumer Services address below.

GLAD KNIVES

LIMITED LIFETIME WARRANTY: We warrant your knife to be free of defects in material or workmanship for the life of your product. Damage to the product from accidents, misuse, normal wear or non-home use are excluded. In the unlikely event that you product becomes defective a repair or replacement will be provided at our discretion. Please send the defective product to our Consumer Services address below.

Consumer Services
Volume Brands International
4199 Bandini Blvd
Vernon, CA 90058 USA

1-800-881-7168

[email protected]